Please read and accept before completing the order


General conditions of Sale

These general conditions of sale govern the contractual relationship resulting in acceptance by PNEUMOIDRAULICA ENGINEERING S..r.l. (Hereinafter "PE"), with registered office at Via dell'Edilizia 81-83, P.I. and C. F. 02417440241, the proposal / customer signed purchase order via the website except as may be agreed in writing with specific reference to these general conditions of sale, derogandone content, on PE letterhead duly signed by a legal representative of the same. PE reserves, however, the right to change, when deemed appropriate and in its sole discretion, its general conditions of sale. The most current version of the same will in any case the one published on website. The customer must, therefore, to check at the time of submission of the proposal / purchase order text of the general sales conditions in force, which will be applicable to the contract with PE in case of acceptance of the proposal / purchase order. All descriptions and illustrations contained in the PE catalogs (paper or electronic), or in any other PE of commercial documentation is intended only to provide the customer a general idea of the products or articles (hereinafter "products") and not They will form part of the contract between PE and the customer. These general conditions of sale apply in the territory of the European Community. PE expressly prohibiting the export of products outside the European Community. Moreover, in the event that the products supplied to customers in Europe are subsequently exported by these, it will be the customer's responsibility to obtain, at his own expense, all the necessary licenses and authorizations, also complying with the relevant export regulations between Italy and country of destination, with particular reference to the rules for the export of high technology products.
The prices shown in website do not include VAT, which will be applied at the rate in force on the date of invoice. Prices quoted on the website are subject to change due to errors. In the case of PE errors will contact the customer by communicating promptly, in writing, the correct price. The customer has the right to confirm or reject the purchase order within three (3) days.
They accept orders worth at least Euro 100.00 + VAT. Purchase orders may be sent by the customer exclusively through the web portal More information (in relation, among other things, the technical steps to follow to conclude the contract, the manner in which the contract will be filed, the relevant methods of access and correction of data entry errors, prior to the 'order, etc.) can be found on the website. The order will be considered as a contractual proposal, since the catalogs and displaying products on the virtual showcase of site have only an informative function and, therefore, the invitation to offer. Unless indicated otherwise, with regard to the on-line orders transmitted, the PE acceptance may also take place by means of direct execution of orders, without need for prior formal acceptance. The long-term orders can have a maximum duration of 12 months from date of issue.
The shipping costs and product management are the responsibility of the customer and are shown on site under the heading "Shipping costs". The delivery times indicated are always subject to unforeseen and orders received in weekday from 8.00 to 18.00. It is understood that the terms of delivery shall be construed as non-essential. If PE expects that he will be able to respect the terms of delivery mentioned, without implying any responsibility towards the customer, will communicate in writing the new terms of delivery to the same article, which must confirm the order in writing , as amended, within three (3) days of PE communication. Delivery will be made to the address that the customer has specified in the order.
The customer must examine the goods received accurately at the time of delivery and to communicate in writing and in detail in PE, within 8 (eight) days of delivery, any defects found - or found - the outcome of that review, namely to propose any other claim related to the products. In case the customer fails to make the notification referred to above, items will be considered definitively accepted and comply with the requirements of the order, without prejudice, attemptable no later than 1 (one) year from delivery, to assert any non-visible defects, provided that its complaint was made within 8 (eight) days from discovery thereof (in accordance with the provisions of Article 1495 of the civil code). It is understood that the customer must refuse delivery by the carrier, the packs with damaged packaging must, in this regard, to inform Parliament immediately of the incident; otherwise, the delivered goods shall be deemed accepted in the state in which they are located at that time.
Ownership of the goods passes to the customer when the goods are entrusted to the carrier for delivery at the customer's home or at the address specified by the customer when ordering. The goods are, in any case, at the risk of the customer, staying agreed that each shipment is performed for precise order and account of the customer and that, therefore, PE is exonerated from any responsibility with the delivery of the same to the carrier or the customer in case the latter decides to pick up the goods personally or through a proper charge. In case of non-payment, the PE will be entitled to rely, in its sole discretion, the termination clause referred to in the section "Payments and Termination Clause Express" or to any other remedy provided by law, included the coercive execution or the repossession in accordance with Article 1519 of the civil code. Where necessary to enable Parliament to exercise and protect their rights, the customer will allow PE, its employees and agents, to access at their premises, only to proceed with the withdrawal of products not paid. It remains understood that the PE will always have the right to seek full compensation for any damage suffered through the effects of the customer.
PE will replace or repair the products or items supplied, or refund its price, if, despite a diligent and proper use by the customer, you find any defects, which must be asserted against the PE no later than twelve (12) months from the date of delivery, or within the different term from time to time indicated by PE for specific items, or established by law. The articles, or components or parts of them which the dispute relates, be returned to PE in the period referred to in paragraph preceding time, properly packaged, with shipping to customer care and in accordance with the instructions that PE will have imparted upon receipt of the complaint. The articles, or components or parts returned to them they must be accompanied by a note indicating the description of the defect, as well as any other information or indicated by PE demand. All products or articles, or parts of them replaced by PE will become the exclusive property of the same. This warranty supersedes any warranty or other provisions established by law in terms of quality or fitness for any particular purpose products, except those provisions which by law can not be repealed.
Unless otherwise indicated below, the manner of use of the item or product purchased, with particular reference to the safety of that country, are indicated in the technical catalogs and instructions available in portal. The dimensions and other physical characteristics are subject to normal commercial tolerances. It is your responsibility to check, in advance, the suitability of the product or article for the use he wants to do the same. In any case, the EP reserves the right to discontinue the offer of any product, or to change specifications of the products or articles, at any time, without prior notice and without giving grounds for such decision. PE recommends that customers test the size and other product data published in catalogs or on the website storefront as well as the future availability of the same, before you use them for important uses. The information contained in catalogs are, to the best knowledge of PE, correct at time of printing. When you intend to sell to third parties the products purchased, it will be his responsibility to ensure that these articles are complete with all accessories items such warnings, labels, instructions, manuals and other information that comes with the items themselves.
These terms and conditions outline the full scope of responsibility of the PE with regard to the articles, with the exclusion of any other warranty, condition or term, expressed or implied, established by law, including with regard to the quality or suitability of the articles for specific uses, prejudice however, those warranties which, by law, can not be repealed, with reference in particular to the provisions of Article 1229 of the civil code and on liability for defective products. It remains understood that in no case the PE will be responsible for lost profits or any indirect damage suffered by the customer to an event, act or omission attributable to the PE under these terms and conditions or otherwise relating to the sale and purchase of the same object. The applications described in the cards present in catalogs and the combination of components to achieve them, are not the only possible technical solution. PE does not assume any responsibility for the proper functioning of such applications, or on the fulfillment of the same to the specific objects that could be used.
The products sold by PE have not been tested for medical applications or for the joint use with medical devices of any kind and nature. Likewise, the PE products have not been tested for application in the context of nuclear activities or within aeronautical. The PE products should not, therefore, be used in these areas, with respect to which Parliament does not accept any liability for malfunctions and / or damage to property or persons.
Payments can be made as follows:
1. by bank transfer to: UNICREDIT BANCA - BRANCH DUEVILLE (VI) - IBAN: IT77M0200860360000014945564 - BIC / SWIFT: UNCRITM1N08
(Also valid as the current account dedicated to public procurement / contracts pursuant to art. 3, paragraph 7 of Law no. 136/2010)

2. with credit card
They do not accept payments in cash or by delivery. For any further information or clarification, we invite you to contact our Administrative Office - Tel 0444 568014.
Any payment condition other than those referred to above shall be agreed in writing with PE before the order. All payments will be made in favor of PE without the customer opposing any compensation, deduction or counter-claim. In case of non-payment of the price charged to the customer the sales contract will be definitely terminated in accordance with and for the purposes of Article 1456 of the Civil Code. In the event that payments are not made within the agreed time, the day following the expiry of the deadline for payment, the amount due shall be effective without the formal notice is required, the default interest provided for by Legislative Decree no. 231 of 9 October 2002, as amended by Legislative Decree no. 192/2012. In this connection, unless otherwise expressly agreed with PE, the terms of payment of the fees owed by the customer are those provided for by Article 4 paragraph 2 of Legislative Decree no. 231 of 9 October 2002 concerning the commencement of the default interest. PE, to the extent permitted by law, we reserve the right to claim compensation for any further damage, and the reimbursement of any costs or expenses incurred for the recovery of their claims, including attorneys' fees. In case of any kind of delay in payment of the consideration, all amounts owed by the customer at that time in PE, also in relation to other supplies, will become immediately due and payable for the whole, it being understood that purpose revoked any deferment of payment granted by PE.
Payments must be made exclusively in euros.
Unless otherwise notified in writing to the customer, the information contained in the catalogs do not constitute, nor should they be construed, as a declaration of country of origin, preferential origin, processing, production or assembly of the products or any part of them.
It will not be allowed any return of products without the prior written consent of PE, except as provided in paragraph "Warranty." After obtaining the consent of the PE, to be entitled to a refund, the customer must return the products, according to the following conditions:
1. products will not be used and must be returned in the same condition in which the customer received them
2. The return must take place within 15 (fifteen) days from the delivery date shown in the transport document issued by PE
3. all parts or components that have been added to the product by the customer must be removed before returning to PE; otherwise, PE will be authorized to remove and / or delete all additional parts without obligation to return them to the customer
4. the refund is not allowed for products which, although provided by the EP, were not available at time of order and, therefore, they have been specifically ordered on the customer's request
5. even if the product packaging is intact, will still be applied to a fixed contribution to the operating expenses of return equal to 25.00 (twenty-five) Euros
6. the products are returned to PE at the expense and risk of the customer. The products to be a PE must be properly packaged and shipped to: PNEUMOIDRAULICA ENGINEERING srl Via dell'Edilizia 81-83 36100 VICENZA

The already placed orders with payments that can not be completely processed on the basis of inventories, will be partially canceled and their money refunded. Parliament reserves the right not to do business with certain entities. In addition, PE reserves the right to refuse or cancel any orders, regardless of whether or not payment has been received, notifying the customer via fax, phone or e-mail within 48 (forty eight) hours (excluding Saturdays and public holidays) from receipt of order. In the event that PE does not accept or cancel an order for which payment has already been made, PE promptly reimburse the full amount received in the manner that will be indicated for that purpose in Parliament by the customer. It remains, however, understood that the return of the price is the sole burden of PE for the rejection or cancellation of the order, being in this regard include any kind of liability against PE. The customer may cancel or revoke the purchase orders only to the extent permitted by law, it being, however, understood that, subject to mandatory law, can not be revoked / canceled or canceled orders for the purchase of items that, albeit provided by PE, they were not available at the time of submission of the purchase order from the customer and therefore ordered specifically by PE on customer request.
16. Force majeure
In the case in which the execution of orders by PE is hindered or prevented by cause of force majeure or unforeseeable, or the inability to obtain the services, materials or articles necessary for the fulfillment of the order, if not in higher prices, PE may delay the order and, if so, by communicating in writing the delay to the client; these, within three (3) days of receipt of notice from PE, shall be entitled to cancel the order in whole or in part. In none of these cases, PE can be held responsible for the delay, cancellation or inability to make delivery.
PE warn the client that the articles presented in catalogs or on site may be the subject of a patent, trademark, copyright or other rights of intellectual or industrial property of PE or third parties ownership. PE is the holder of copyright relating to catalogs, whose complete or partial reproduction is prohibited without the prior written consent of PE.

PE can accept only orders received by companies resident in the countries covered by the European Community and delivery address within these countries. PE expressly prohibits the export of its products outside Europe. Also they do not accept orders from consumers.

The customer declares to be aware of the current regulations concerning the administrative responsibility of the legal and, in particular person, the provisions of Legislative Decree no. June 8, 2001, n. 231. In this respect, the customer claims to base its conduct to the principles of transparency and fairness, in strict compliance with legal provisions, to be aware of the document "Organisation Model" developed by PE and share the inspiring principles . The full texts of the organizational model and the Code of Ethics can be found at
PE proceeds to the processing of personal data of its customers in accordance with the law, in the manner and for the purposes specified in the Privacy Policy posted at
The Court of Vicenza will be responsible exclusively for any dispute arising from these general conditions of sale and the related product supply contracts. These general conditions of sale are governed under Italian law.

For information on these general conditions of sale, please contact:
Via dell'Edilizia 81-83 36100 VICENZA
 tel. 0444 568014 / Fax 0444 569190 / email:

Website Terms

Terms of use of the website



Access to website and its use, both from Italy and from other countries is allowed to PNEUMOHYDRAULIC ENGINEERING srl (Hereinafter "EP") under the conditions specified in this document.
These conditions can be changed at any time without notice, and should therefore be checked regularly by the user. Your continued use of this website is considered as acceptance of the conditions of use as from time to time updated and modified.



All trademarks referenced site belong to their legitimate owners; third-party brands, product names, trade names, corporate names and company names may be trademarks of their respective owners or registered trademarks of other companies and are used solely for information purposes and for the benefit of the owner, without implying a violation of the rights of Copyright force.

All the material on this site is of PE owned and / or represented companies; it applies in the Italian and European laws on copyright; any texts taken from other sources are protected by Copyrights and Trademarks of their respective owners.

All information and content (text, graphics and images) are reported, to the best of our knowledge, in the public domain; if, unwittingly, was published material subject to copyright or in violation of the law, please inform us and we will immediately remove it.

PE does not have any responsibility with regard to Third Party sites to which you can access through the links within this site; even with these pages, PE does not want to violate any law of Copyright.

Permission to view, copy, print and distribute documents contained on the site presupposes the acceptance by you of the following requirements:

apporterete no changes to documents, data sheets, images and anything else is an integral part of this site;
not distribute or will copy the graphs and images separately from the text that accompanies them and not will quote any content outside of the context in which it is located;
the rights you will enjoy constitute a license and not a transfer of title.
At any time and without having to justify the reason PE may revoke this permission, and therefore, as soon as they receive the notice, you shall cease immediately all of your activities in connection with such permit.

It allows a limited, revocable, and nonexclusive right to create links to site only as long as these links do not portray PE and its products or services in a false, misleading or otherwise offensive. Anyone interested in post on its website a link or any other means of connecting to this site, must first obtain permission in writing to PE

PE not, however, authorize connection to its site through "framing" mode.



PE can not be held responsible for damages (direct, indirect or consequential), costs, responsibilities arising, loss of profits and costs resulting from access, custody or use of the information provided by its employees, agents or subcontractors in relation to the contents of their website or accessible through its website. PE does not share or endorse the content of the websites of third parties and assumes no liability with regard to their content. PE does not warrant that the functions, materials and information available on this web site (and / or linked to this web site) will not be interrupted or will be error free, that defects will be corrected, or that this website or its servers are free of viruses or bugs and other harmful elements. The user of the website is therefore bound to implement the procedures and virus checking systems (including anti-virus and other security systems) sufficient to ensure special security requirements and accuracy of data input and output.


The failure or delay in exercising the rights pertaining to PE under these conditions of use does not in any way imply the renunciation of enforcing them. These terms of use are subject to and shall be construed in accordance with Italian law. Any disputes arising in connection with these conditions of use will be under the exclusive jurisdiction of the Court of Vicenza.


Privacy Policy

Disclosure - Privacy policy


In managing business relationships with its customers, PNEUMOHIDRAULICA ENGINEERING srl (Hereinafter "PE") makes the personal data processing operations.

Categories of data and the processing conditions

The processing of personal data of its customers (name, address, VAT number / social security number, telephone number, email address) are processed using manual, computer and data in a manner consistent with the purposes outlined below and in any case, these to ensure the security and confidentiality of the data.

Purposes of the processing; mandatory or not the relative contribution and consequences in case of failure to provide

As part of normal business activities, the personal data of customers are treated for the following purposes:

to. Purposes strictly related and instrumental to managing relations with customers. In this case, the PE of data is required, and, failing that, any request by the customer will not have any result.

In its operations, the PE could avail of third parties who provide services closely related and instrumental to the execution of the contractual performance and the management of customer relationships (eg. Freight forwarders, the company responsible for managing and archiving business correspondence, commercial information companies). The processing of data by these subjects is required to carry out the orders received, the possible debt collection, in print and / or pack and / or deliver communications to customers, as well as archiving of documents. It is stated that PE could take in companies of commercial information to indicate to customer information previously provided, resulting in the Chamber of Commerce, if necessary for the order management (eg. PEC address for submission of invoices). In this case, PE will indicate to the company business information business name and tax identification number / VAT, the client in question.

b. marketing purposes, functional to the development of commercial PE. Having obtained the express consent of the person, the personal data of customers will also be used for market research and for the eventual free dispatch, by PE, promotional and advertising material, either through the use of automated tools Contact Covered by Article 130 Legislative Decree no. 196/2003, paragraphs 1 and 2, such as email, both with traditional tools, such as paper mail. The conferment of personal data for such purposes is optional and failure to provide data for these purposes will have no consequences for the person concerned. The interested party can oppose, in an easy and free and at any time, to the processing of personal data for purposes of "direct marketing", an e-mail at Such opposition, if it refers to automatic contact details, will also extend to the traditional ones, to the possibility of exercising this right in part, as provided under Section 7 paragraph 4 D. Lgs.196 / 2003.

Subjects who may become aware of customer data

The data may be disclosed to the subjects identified above and the same may be processed by data controllers may be appointed by Parliament for the purposes covered by this information, as well as employees of employees Sales office.

Rights in Article 7 D. Lgs.196 / 2003

As provided by Article 7 D. Lgs.196 / 2003, have the right to:

obtain confirmation of whether or not personal data concerning him, even if not yet registered, their communication in an intelligible form, an indication of their origin, and the purposes and methods of treatment, as well as obtain information on the logic applied in case of processing with the aid of electronic instruments, subject in these cases the PE faculty, if as a result of the request is not confirmed the existence of data concerning him, to ask for a charge not exceeding the costs actually incurred for the inquiries made in the specific case;
obtain information on the identity of the owner, manager and the designated representative under Article 5, paragraph 2 of the Personal Data Protection Code, as well as the names of individuals or categories of persons to whom the personal data They may be communicated or who can learn about them as appointed representatives, managers or agents;
obtain the updating, rectification or, when interested, integration of data;
obtain the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data which need not be kept for the purposes for which the data were collected or subsequently processed;
obtain certification that the operations referred to in letters c) and d) have been notified, also as regards their content, to those to whom the data were communicated or disclosed, except if this proves impossible or involves a manifestly disproportionate to the protected right;
object, in whole or in part, for legitimate reasons the processing of personal data, pertinent for collection purposes, and to object to the processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication.
Of the owner and the Data Processor

The holder of personal data is PNEUMOIDRAULICA ENGINEERING Srl, with registered office at Via Dell'Edilizia 81-83 36100 VICENZA admitted to exercise the rights listed above or of any communications from stakeholders, PE informs that the company in charge of 'data processing activities related to sales is Mrs. Barbara Caramelli.

For information and communications regarding this statement, please contact:


Via dell'Edilizia 81-83 36100 VICENZA

 tel. 0444 568014 / Fax 0444 569190 / email: